Data We Gather

We gather and manage various types of personal information, including:

Your Information Usage

Your personal information serves these key purposes:

  • Service Provision and Contract Fulfillment:
    • We handle the processing and management of your car rental bookings and contracts. This includes verifying your identity to confirm that you meet our rental criteria. We facilitate the collection and return of vehicles, along with processing payments, managing deposits, and addressing any applicable charges.
  • Customer Interaction (Contractual Obligations and Legitimate Interests):
    • Delivering booking confirmations, updates, and key rental details. Addressing your questions and offering customer assistance. Informing you of any modifications to our services or policies.
  • Marketing Consent and Legitimate Interest in Derry:
    • We will send promotional offers, newsletters, and service updates if you consent or if we have a legitimate interest. You can opt out at any time.
  • Service Enhancement for Customer Benefit:
    • Assessing website interactions to refine user experience and site performance. Conducting research to improve our vehicle fleet and service offerings.
  • Compliance with Legal Regulations in Derry:
    • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Sharing Practices

Information Sharing Practices

  • Local Service Partners: We partner with third-party companies, including payment processors and IT support services, to facilitate our operations. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure server infrastructure, and routine security evaluations. Nevertheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was gathered, such as complying with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the context in which it is processed.

Your Rights in Derry

Your rights under UK data protection law in Derry

  • Access to Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences directly in your browser settings. This helps us provide a more tailored experience while respecting your privacy.

Policy Changes

This Privacy Policy may be revised periodically to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we manage your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out:

Derry Car Hire Services
Springtown Road, Derry, BT48, County Londonderry, United Kingdom
Contact Number:: 442871001035